FAQ

What are your hours?

Our hours are Monday through Friday from 9am to 5pm. We love giving our employees ample time to spend with their families. Being a small business, we also want to make sure we are giving ourselves enough time to go out and support the community and other local businesses.

What are your prices?

Everything that we do is custom to order. That being said, every little detail makes a difference in the price. We encourage our current and future customers to give our shop a call or stop in the office to discuss the details of your project so we can give you an accurate quote.

How much does a t-shirt cost?

The average shirt cost at The Shop starts at $18. It all depends on what you are putting on the garment and what style garment you would like.

What is your process for ordering?

You can choose any of the listings on our site to check out with. It is required to choose your garment size, garment color and you must include the vinyl color you would like in the notes section before checking out. If there is a shirt color that you would like that is not in the drop down menu, please include which shirt color you would like in the notes section before checking out.

Can I put a logo on a shirt?

Absolutely! You would need to choose your garment type under the category "Create Your Own". When checking out, please include in the notes section that you would like your logo printed on your shirt. Following that, please contact us at info@theshopbb.com with a note of your order as well as the file of your logo attached.

What is your process for ordering?

You can choose any of the listings on our site to check out with. It is required to choose your garment size, garment color and you must include the vinyl color you would like in the notes section before checking out. If there is a shirt color that you would like that is not in the drop down menu, please include which shirt color you would like in the notes section before checking out.

What file type do you need for my logo?

We require a workable file of your logo. With that, either a PDF, AI or EPS file. If you don't have either of those, a high resolution jpg may work depending on the logo. If you do not have a workable file, a fee may apply for us to digitize your logo. If you have any questions please contact us at info@theshopbb.com or give us a call at 630-378-5588.

Do you charge per letter or per logo?

We do not charge per letter rather total area of the design. We have small, medium and large impression costs. You can fill the garment with as many letters and logos as you’d like.

Do I need to bring in the shirt?

No, you do not need to provide the shirt. In fact, we prefer you purchase the apparel thru our shop.

I have an idea but I need help designing the shirt. Can you help?

We sure can! We have an amazing on-site graphic designer who can help bring your idea to life! Please pick out your garment type under the category "Create Your Own" and in the notes section include what you would like your design to be. You can contact us directly at info@bbsnp.com to discuss your order.

Do I have to order a large quantity or can I order one shirt?

You can absolutely order just 1 shirt. We offer qty’s as low as 1 all the way to large bulk orders. There are no minimums at The Shop.

Do you offer discounts on bulk orders?

We absolutely do! Apparel is a quantity drive product. The more you order, the cheaper it becomes. For bulk orders, we require a minimum of 25 shirts. Please contact us directly at info@theshopbb.com or call us at 630-378-5588 to discuss your order. Pricing varies depending on the garment, size, quantity and impression.